ASUS
Service

Dear Sir

My name is Gobind kr. Sharma. On 25-07 I have given my motherboard of ASUS Company to their authorized service center at guwahati for repairing, it is in warranty period. They have told me that the problem will not solve at Guwahati it will sent to Bangalore to solve the problem and it will take one week to solve come from Bangalore. I had call them after one week to know the status of the board but they told me that your board is not yet come and it will take one week more to correct the problem and came at guwahati. When they told me like this I was say ok, but when I call them after two weeks latter they told me the same statement then I asked any phone no. or E mail id of Bangalore service center to know the status but they were not given me any no. or id. Now it is twenty days over but still I have not get my motherboard back. When I give the board to the center they give me one material receipt in which they give

DS No.: D19002002

Product Type: MB

Model No.: P5RD1-VM

Barcode SL No.: 62MOAC164446

Remark: processor

Sir I am computer student so it is a big problem for me, my classes’ continuous going but I am not able to understand the exercise due to lake of practice. so I have also demand for compensation from the company or from the service center. So it is kind request to you please help me.

Thanking you

Address of service center

COMPUTER CLINIC

WAHED HOUSE, 2nd FLOOR

Opp. VOLVO (ASTC) Point

Ulubari, G.S.Road

Guwahati -781007

Phone: 0361-2601836

ASSAM

My address

GOBIND Kr. SHARMA

QTR NO:72-B, BG COLONY

PO: New Bongaigaon

Dist: Bongaigaon

Phone: 09854131648 (M)

03664-237604 (R)

ASSAM