ATM Transaction
Amount not received and Debited to my Account

Sir,

I am an S.B.A/C holder with State Bank of Hyderabad . on 21 Jul I tried to withdraw an amount of Rs = from a Canara Bank ATM . While making the transaction at first, the message came "unable to dispense cah" inspite of having sufficient balance in my account. The second attempt made by me gave the same statement, and when I checked the balance next it indicated a DEBIT of Rs= without dispensing CASH. I gave a written complaint to SBH, KUSHAIGUDA branch, Hyderabad on 23-07 and obtained a receipt of my complaint, however till date the amount has not been credited to my account as has been informed tome by the chief manager.

My A/C NO: 620946144443

ATM Card No: 5044352036200071026

Canara Bank ATM Machine ID:19760506

I have read in the RBI web site if the issue is not resolved within 12 working days an amount of Rs 100/= per day needs to be automatically credited to my SB.Account by the Bank.

Please help me to resolve this issue at the earliest.

Regards N.Indraneel