Sir,
This is in regards to Atul Gas Agency, 1, Janta Market, Rani Jhansi Road, New Delhi - 110055, Phones:23612800, 23532800; TIN: LC/033/07160005428/0376. I further state that:
1) They have two phone nos installed for the purpose of telebooking of gas cylinders, viz., 23612800, 23532800;
2) Either these phones are busy, or nobody answers the call;
3) If you approach them they always state that telephone lines are faulty;
4) If one goes to their shop at 1, Janta Market, Rani Jhansi Road, New Delhi - 110055, they keep a rough register and write the Gas Connection No, and the name of the consumer in it;
5) They seldom input the Gas Connection No, and the name of the consumer into the Computer directly;
6) Most of the times, one has to book the gas cylinder two three times to get delivery;
It is to be further stated that the above mentioned facts are true to best of my knowledge and belief, and I have been harassed by the said party many times, in a similar fashion.
It is further requested to the concerned authorities to take an corrective action immediately, and stop consumer harassment.
Mohd Hashim
Con No. 13684
A-1/8, DDA Flats, Sarai Khaleel, Eidgah Road, Sadar Bazaar, Delhi 110006. Ph: 9818575395
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