Dear sir,
I have purchased the Auto cop Center locking system for Car before three Years. Company provided two remotes to operate this auto lock as accessory with three years warranty.
I was facing problem to operate my car system due some strange issues with both remotes. I have visited local service center of Auto Cop (India) Pvt Ltd in Chandigarh. Company’s technician informed me that my both remotes are not working and suggested to purchase new remote @ Rs 490 par piece.
I was not having any option even thou surprised to know the price of remotes. I can understand that means its cost more than Rs. 1000 to maintain the utility of this system or uninstall the old one.
As consumer I don’t have any option or negotiation due to monopoly of this poor company I purchased one remote of Rs 490 (bill No. 0320 dated 12/09/09) Address-, S.C.O.-20-21, Top Floor, Madhya Marg Sector -8-c, Chandigarh.
This new remote is get out of order in just one month and I visited the local office again to exchange the same or make it in order. But company has declined to accept or listen any problems simply all copany’s employee replied proudly that we have never given any guarantee or warranty to purchase on new remote.
They have also thrown the challenge that you do what you can do. They just start to avoiding me in their office and suggested me to purchase new remote.
I am really fed up towards the dealing of this well known company which gives us the feel of security of our cars. I can say that they behaved like road side shop and do pick pocketing of innocent customers.
I need your help to make them understand that what we can do against such pity treatments and how we can stop lawbreaking of Good Brands like Auto Cops.
Please do needful in said above matter
Regards
Ajay Kumar Sharma
B-76, Kendirya Vihar,
Sec-14, Panchkula
134113
Mob-9988881303
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