Inconsumercomplaints.com » Miscellaneous » Review / complaint: Auto loan EMI shifting not done from HDFC to Citi Bank - ECS Clearance | News #106638

Auto loan EMI shifting not done from HDFC to Citi Bank
ECS Clearance

Dear Sir,

This is in reference with My Auto Loan with HDFC Bank. Auto Loan A/c No.1520370.

I was working with Eli Lilly & company since Jan and had Salary Account with HDFC bank,

in June I availed loan from HDFC bank itself and there on i am paying EMI till date,

This year i.e. 2009 I have changed my work place and joined another company called BMS in jan, Now my salary account is with Citi bank,

In the month of February i went to HDFC bank to ask for the process for changing my ECS from HDFC to Citi Bank, they said you will have to talk to citi bank to get the things done and than infrom HDFC also, I did the same thing over phone.

As per the instruction from HDFC I took the form from citi bank which is called ECS Mendate form and gave one copy to HDFC, one of the things required to fill in the ECS mendate form was Utility code of HDFC bank, the concern bank told me that from next cycle ECS will be changed to citi bank,

simulteneously I got a call from one of the collection centre of HDFC saying that they will be coming and collecting money from me personally and not through ECS. and i have been paying cash to respective DSA.

However, its coming to my notice that my ECS to HDFC is not stopped and not even started wit my new bank i.e. citi bank. moreover my ECS is getting bounced from HDFC from last 3 months, though i am paying cash to respective DSA.

during this week I spoke to HDFC phone banking and they said I have to get the things done from retail branch which is in Kandivali, I went there yesterday (09.06.2009) and spoke to them, and to my surprise HDFC retail banking people told me that as per the RULE of RBI we are not suppose to take ECS for Citi bank. This is BIG TIME SURPRISE FOR ME.

Meanwhile I am also in the process of applying home loan for new home I want to buy, Now due to this gap created by HDFC bank I am in very tight situation as despite paying amount to DSA, my bank account is showing THREE EMIs not cleared and due to that I am facing problems in getting housing loan (from HDFC)

My sincere request you to give me clean note for the same so that my home lan process becomes smooth and i can get the loan and provide solution for the same.

Awaiting for positive reply and answer which will mutually benefit..

Thanking you,

Regsrds,

Nikunj B Trivedi.

9967011051

This is in reference with My Auto Loan with HDFC Bank.

I was working with Eli Lilly & company since Jan and had Salary Account with HDFC bank,

in June I availed loan from HDFC bank itself and there on i am paying EMI till date,

This year i.e. 2009 I have changed my work place and joined another company called BMS in jan, Now my salary account is with Citi bank,

In the month of February i went to HDFC bank to ask for the process for changing my ECS from HDFC to Citi Bank, they said you will have to talk to citi bank to get the things done and than infrom HDFC also, I did the same thing over phone.

As per the instruction from HDFC I took the form from citi bank which is called ECS Mendate form and gave one copy to HDFC, one of the things required to fill in the ECS mendate form was Utility code of HDFC bank, the concern bank told me that from next cycle ECS will be changed to citi bank,

simulteneously I got a call from one of the collection centre of HDFC saying that they will be coming and collecting money from me personally and not through ECS. and i have been paying cash to respective DSA.

However, its coming to my notice that my ECS to HDFC is not stopped and not even started wit my new bank i.e. citi bank. moreover my ECS is getting bounced from HDFC from last 3 months, though i am paying cash to respective DSA.

during this week I spoke to HDFC phone banking and they said I have to get the things done from retail branch which is in Kandivali, I went there yesterday (09.06.2009) and spoke to them, and to my surprise HDFC retail banking people told me that as per the RULE of RBI we are not suppose to take ECS for Citi bank. This is BIG TIME SURPRISE FOR ME.

Meanwhile I am also in the process of applying home loan for new home I want to buy, Now due to this gap created by HDFC bank I am in very tight situation as despite paying amount to DSA, my bank account is showing THREE EMIs not cleared and due to that I am facing problems in getting housing loan (from HDFC)

My sincere request you to give me clean note for the same so that my home lan process becomes smooth and i can get the loan and provide solution for the same.

Awaiting for positive reply and answer which will mutually benefit..

Thanking you,

Regsrds,

Nikunj B Trivedi.

9967011051



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