Dear Sir/Team,
Myself Nirav Shah, I withdraw 10, 000 Rs. of my Axis bank debit card from other ATM (ICICI-Nehrubridge, Ashram Road, Ahmedabad, Gujrat), I am not getting any money from ATM and received only sleep, which shows that 10, 000/- deduct from my Axis account. After that once again i windrow 5000/- and getting transaction ok.
Within 30 mints i already put application requires at your Ahmedabad Law Garden branch with attach transaction slip of 10, 000/- and 5000/- and last 10 transaction details copy.
I surprise that Axis people said that this query will be solved within 30-45 days. Is it ok??
And also I surprise when Axis Bank staff said "Do not transaction Axis debit card from any other ATM” if you know there is problem occurred frequently so why you not suggest your customers before make them in trouble?
I have 22 K salary and my 10, 000/- rupees stuck up (45 % salary) due to your internal technical fault. Is there any solution or make any policy to re-immerse temporary some of my money??
Maximum 72 hours is enough to know and solve the query.
Pls guide what I have to do to get back my money?
My Application no which submit at Axis Bank law garden branch: 9121852
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