AXIS Bank - Power Home Loan
Home Loan - Full EMI has been charged to me even though partial payment has been released till date

Hi,

This is regarding the home loan EMI amount which is getting deducted from my account.

I have applied for a power home loan of 25 lakhs from AXIS bank in the month of Feb

with a calculated EMI is 24, 126 and got sanctioned.

As a first Instalment, an amount of 14, 60, 000 has been released and Pre EMI of 10, 800 has been deducted appropriately on 31 Mar for the same..

Second/Final instalment hasn't been released yet.

But, on 20 Apr full EMI amount of 24, 126 has been deducted from my account.

Thus, Full EMI has been charged to me even though partial payment has been released till date.

Below are the loan details:

Scheme: PH_LNPHG_FLOATING

Account Number: PH0080100030455

Customer ID : 67471

I went to AXIS bank, Hyderabad thrice till date to inquire and was sent back stating some petty reasons like Server down, power down, Printer not working, printer ribbon not working etc.., thus troubling me a lot.

Please let me the know the escalation process for this harassment.

Also let me know the process to adjust this amount variation as well.

Kindly reply.

Regards

Ravi Kothapalli

Ph# 9885747512.(Hyderabad).