Inconsumercomplaints.com » Miscellaneous » Review / complaint: Bajaj Allianz - Direct debit date is 1 month prior to the payment due date, want to cancel this facility | News #112417

Bajaj Allianz
Direct debit date is 1 month prior to the payment due date, want to cancel this facility

Dear Sir,

I have taken one Bajaj Allianz Life insurance last year 25th Aug through standard charted bank. I received one sms from SCB regarding a direct debit for this which would be debited from my Standard Chartered savings a/c on date 26th July. But the premium due date is 28 Aug, and it seems the direct debit is one month early to this.

Again I want to withdraw this facility as I don’t have sufficient amount in my account and want to pay it from other source like cash and/or credit card.

As per the discussion regarding the same with Bajaj Allianz office they told, my premium is to be paid annually and there is no ECS system for this. But as per the document it looks I am committed for a direct debit facility (though I was never interested for this, and over looked this option while filling up the documents). They suggested I can cancel this from my bank and my bank told this has to be done by the Bajaj Allianz.

I did have a discussion with Bajaz Allianz personnel in my SCB bank branch office (MGRoad, Bangalore-01) today. He told that it’s not possible now to cancel this and I could have informed him about the same 3 months prior to the due date. Please note that the due date is still 1 month to go. Then I was told to write an application regarding the same.

Therefore I request you to kindly put this issue in a high priority and help me out regarding the same. I want to continue this policy and want to pay the premium by cash or credit card. Please consider this mail in your earliest convenience other wise my bank will charge me.

Thanks and Regards

Dhirendra Kumar Roul


Company: Bajaj Allianz

Country: India

Category: Miscellaneous

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