Dear Sir,
Ref-Travel Insurance Policy no. OG-09-1001-9910-00000090
I took the above mentioned travel policy for my wife Mrs. R.V.Tikekar on 10th April08 & paid thru CREDIT CARD on same day. Till today I HAVE NOT RECEIVED ORIGINAL POICY . I got copy from my mail & gave it to my wife who left on 17th for USA.
I am surprised that FROM PUNE policy has not reached us in THANE till today.
I want which courier services you use?
I TELEPHONED atleast 10 times to your office but Sorry to say UNABLE TO get reply.
I now feel that Once amount is received, job is done is the policy of company?
Will someone in company REPLY ME or I have to take this to higher ups in company or address this to other forums.
If COMPANY CARES for CUSTOMER then I must know WHAT IS THE RESON, THAT ORIGINAL POLICY IS NOT DELIVERED TILL TODAY (18/04/08)
V.D.Tikekar.
91-22-25333445.
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