Hi
I am writing to this forum after losing hopes from the complaints I have done to the immediate superiors of the person under question. Let me put forwards my case here -
I am an old customer of Syndicate Bank, Port Blair and a well known citizen of Port Blair city. My business run mostly on my reputation in the market. Since last two years, Syndicate Bank has recruited an agent named Rupali Some in collaboration with Bajaj Allianz Life Insurance company for doing publicity as well as insurance of people.
Though I had good amount of policies from LIC but still when requested by the Bank staffs to try out Bajaj Allianz, I had to meet Rupali for discussing about the policies. At that moment she showed a severe lack of knowledge about the policies and schemes and requested for an appointment for a different date. For this purpose she took my cell number too. During the next meeting also she had mugged up few policies and when asked about something else again she wanted more time. I started getting irritated and told her I don't want the policy.
From here her other techniques came into implementation and she started sending me unnecessary sms, late night calls etc. Moreover, it was excessive nuisance when during the DC's party she started talking to me as if I am her friend that too in front of my wife. This act cannot be tolerated. I had to bear a lot of humiliation just because I thought of taking a policy from Bajaj Allianz and now I realized why most of the people go to LIC who are thorough professionals.
I was fed up with this nuisance so I decided to complaint to her manager in Kolkata but the Managers asked for my policy number, come on how can I have that when I have not taken a policy at all! Moreover, they asked me to meet them and talk personally etc. inspite of me telling that I want to remain anonymous as I have already taken a dent to my reputation and don't want anymore foul publicity!
This forum is my last hope from Bajaj Allianz Life Insurance authorities to take some action. In place of questioning me, why don't you act and send a vigilance officer to inquire into this? I am sure there are several victims like me who are not getting any help and if inquired properly maintaining their anonymity, they will definitely tell their problems to you. Moreover, I would like to question the selection process of Bajaj Allianz that what kind of people are they hiring? Do you ever ask for a character certificate or do some background study of your agents? After all they are representing your company in front of the society.
I still trust the higher authorities of this company who have built it and hope they take some strict action and set example for other foul players too.
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