Dear Sir,
I am in records with the Bajaj Finace Private Limited. I availed a consumer loan for my desktop computer with them and because of my excellent track repaymnet record i earned myself a pre-approved loan which i did apply for in September '2008.I got in touch with Prateek Gupta an employee at the Bajaj Finance office based in Punjabi bagh (New Delhi). He sent an agent named hardeep to collect my documents and after that i made a repeated follow up for the next three weeks. Every time Mr Prateek gupta had some or the other excuse for the loan to be still on hold. I informed them about my address change and did tell them to hurry up but in vain. I moved my address and never received any intimation of the loan.6 months hence i received an information from my barclays salary account that an ECS to Bajaja Consumer Finanace worth rs 2016.00 has been debited. I was infuriated and went to these people the very next day only to find out that there is a loan of Rs 41000.00 in my name. They had no details about the cheque being encashed. They are following up on it they say but i am quite suspicious about there activities. I notice that there are several complaints against this company here. But i do not want my complaint to be lost among all the others.i really think i deserve a logical compensation for this mental harrasement which almost cost my credit history from bad to worse. I was in real need of the money then. They could have done a lot to help me out. But they are really not what they claim to be. Th company knows how to get things done there way.they spent not a single moment to debit my account but now after the clarifivcation they say that they would take time to get the refund and the apology letter. I am very upset regarding this incident. If anything can be done it would be much apprecitaed.
Thanks and Regards
Sulagno Chatterjeee
0 comments