To whom may Concern.
In the month of October I had purchased a TV from a local shop in kolkata, they said they will finance it with Bajaj, they also said that I have to sign an ECS form and that from next month I will first receive the documents and then an intimation from Bajaj Finance that EMI would be deducted on a particular date and then they will start deducting the money.
First they never gave me an ECS form to sign.
Second till the next three months no communication from Bajaj was made to me.
Third no documents related to the finance or any contact information was provided to me, so that I can contact them.
Fourth I saw after three months suddenly the EMI is getting deducted from my bank account.
I enquired with my bank and then made a stop payment instruction for the ECS.
After 6 months I get a phone call from a recovery agent who threatens me and is forcing me to make payments, my simple questions are show me the ECS that I have signed, show me the documents that need to be sent to me, why have not I received any documents till date.
Present all this things and am ready to pay the installments again deducting whatever is already paid, they are forcing me to go to some office,
Why are Bajaj personel not contacting me directly and solving the issue, why are they asking collection agency guys to contact me.
Please look into this matter.
Joyjeet Sahela
Kolkata, India
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