Hi
I had a loan with American express, which was transferred by them to SCB, who in turn transferred the same to Bajaj Finance in July. Ever since Bajaj Finance collection agents have been calling my residence and bothering my family for loan EMI payments. This loan has never been in arrears for all these years. Now taht they have not completed their paperwork, they are not collecting the ECS from Citibank, they want me to pay by cash or cheque. One month I even paid, on an assurance from them that hey will fix up their paperwork and not bother me again. But again this month they called my family and I decided that I have had enough and told them that they can send a quote for full closure of the loan and I will pay the same. One Associate manager at Bajaj called me and sent me a quote which was just not anywhere close to the outstanding amount. On confronting him, he stopped accepting my calls.
I have been asking Bajaj finance to close the account and now there is no response from them. Still harassing me for payments when ECS mandate exists and my account on which the ECS is issues is in perfectly good standing.
Just requesting Bajaj to be reasonable and allow me to close the account, since they do not know how to deal with regular paying customers.
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