Fraud Scam Peoples... Need my Refund ASAP
From: Devendra
To: Consumer Court
Subject: Application for Refund of My payment Rs. 35, 000/-
Hi,
I have taken 5 Years Membership on Saturday May 9 From Highland Holiday Homes M.G Road Pune Office through their Sales Manager Siddharth and Marketing person Ganesh and was assured some service and club membership by making Payment of Rs 35, 000 /- cash.
But when i returned home and cross verified with the affiliated club, they directly denied any links with Highland. I visited their pune office on sunday 10 may and met Manager Siddharth and was assured the refund of my complete payment of Rs 35, 000 /- since i haven’t used any of your service. He asked me to contact your pune office on monday in Morning 10.30 am and so i contacted Pune office and was being told by Pooja to write an Email application and send to us and we will refund your money.
Some points for Cancellation:
1. I was assured by Manager Siddharth that i will get free access to Pan Card Club and Ganga Retreat club at Pune during my membership with highland, but when i personally contacted both the club they denied any such free affiliation and said i will get only 10% discounts on recreation.
2. On my second visit to highland office on sunday Manager siddharth told me that i need to pay Maintenance cost of 300-400 for each club that i use for every year. Again this was never mentioned anytime during the session, later on Siddharth told us that he will pay the maintenance on behalf of us for every year.
3. I was even assured by Manager Siddharth and Marketing Guy Ganesh that if i opt for any affiliated Resort/hotel for my stay i need to pay only 650 /- as utility charges for any star hotel, but later on i discovered that its 650 /- onwards and this smart guys has never used this word onwards anytime as customers already knows what onwards means and if they would have said this onward i would have never taken the membership.
4. There are some more points which was being told by them but never mentioned on paper or something else written on paper and they have said something else. Even the marketing guy ganesh told me that Highland is Bajaj's Electrical group, on hearing this i said him to call your manager and give me proof that when bajaj has entered the relationship with you, then siddharth came and clarified that its no where related with Bajaj group. Again miss-communication between your same group. Atleast everybody should stick to the same point.
5. On discussing all this issues with Manager Siddharth on Sunday 10 May he finally agreed (in presence of all the peoples at the venue) for complete refund of my payment of Rs 35, 000 /- and on Pooja's request i am sending this application.
According to the Consumer Court
"It is illegal to tag a service as NON-CANCELLABLE and NON-REFUNDABLE when you are actually not using their services."
This is what being told to us by Manager Siddharth and under which i am applying for a complete refund of Rs 35, 000 /- since i havent used any of your services.
6. Also during my session with Manager Siddharth he told me various things about Highland Holiday and its affiliation but he or his teams never mentioned that the Highland Holiday Homes Pvt Ltd managed by Mr. Manohar P Bajaj was banned by SEBI on July 26 "debarring the Appellant, its promoters, directors, managers and persons in charge of the business of the schemes, from operating in the capital market for a period of five years"
Reference: http://www.sebi.gov.in/satorders/Highland.html (APPEAL NO. 46).
Now i am feeling more insecure to continue my membership with Highland and needs my refund ASAP.
Now since they have dedcuted my money in one shot, i am expecting the Same while refund.
I request consumer court to take some actions againse such company ASAP.
I also request all peoples of india to stay away from this company.
Highland Website:
http://www.highlandresorts.com/cisonsgroup.htm
http://www.highlandresorts.com/contactus.htm
Pune Branch Office:
Shan Hira Heights Building
No:13, 1st Floor
Above Titan Showroom, MG Road
Pune - 411 001
Tel : 91-020-26053276/77
Thanks
Devendra
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