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Bank Of India
Unsatisfaction with Bank of India Services

Respected SIr/MAM

Please go through my conversation with Bank I had done regarding my payment back, but I am not getting any reply from their side regarding Refund Statues.

So please help me in order to solve this problem.

Abhishek Agrawal

Abhishek Agrawal

to MalviyaNagar. [email protected]

date Wed, Dec 1 at 12:02 PM

subject Fwd: [Fwd: Regarding Refund Status of Cancelled Tickets]

mailed-by gmail.com

hide details 12:02 PM (4 minutes ago)

Respected Sir/Mam

I am sending you this third mail regarding Refund status in my account. I have an account in your branch and also owns a Master Debit Card having. Please go through the mail send to me by IRCTC regarding Refund amount in my account, But till date I dont receive any amount in my account. So please let me know where the Problem is and what I have to do now.

Thanks And Regards.

- Hide quoted text -

&&&- Forwarded message &&&-

From: Abhishek Agrawal

Date: Tue, Nov 30 at 12:12 PM

Subject: Fwd: [Fwd: Regarding Refund Status of Cancelled Tickets]

To: [email protected]

Respected Sir/Mam

Please look at the mail given below by the IRCTC regarding the Refund status of the cancelled ticket from my account at the BOI Malviya NagarBranch from my BOI Master Debit Card. Till date no amount has been refunded in my account so please lool into this matter seriously and let me know what is happening? Otherwise Next Time I have to close this account and have to choose for another bank because I am total fed up with this type of services

Thanks And Regards

&&&- Forwarded message &&&-

From:

Date: Tue, Nov 30 at 10:27 AM

Subject: Re: [Fwd: Regarding Refund Status of Cancelled Tickets]

To: Abhishek Agrawal

Dear Customer,

We would like to inform you that in your previous mail you have sent us wrong transaction id 0271615837, which is a failed transaction.

Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.

PNR Number 2413481848 Transaction Id 0271615637

RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE

1160.00 Refunded 031345628613 32464274513 20-nov 10:16:14 PM

In future you are requested to use the Refund status Tracking service Provided by the IRCTC. Select the link in the left panel under . on the plan my travel page after you log in to www.irctc.co.in giving your userid and password.

Thanks & Regards

Poonam Dayal

[email protected]

www.irctc.co.in

011.39340000

&-- Message from [email protected] &&&

Date: Mon, 29 Nov 13:16:33 0530

From: Abhishek Agrawal

Subject: Re: [Fwd: Regarding Refund Status of Cancelled Tickets]

To: [email protected]

> Dear Sir,

>

> As regarding your reply please look at the attached Snapshot of the

> Cancelled Status By IRCTC regarding the transaction id *0271615837*, your

> site shows that the amount 1160 Rs/- is been transferred to the Bank, but

> you are saying that nothing is been debited to IRCTC. So please look at this

> matter and let me know what to do now?

>

> On Sun, Nov 28 at 5:21 PM, wrote:

>

>>

>>

>> Dear Customer,

>>

>> Kindly note that we have refunded the amount as per the following details.

>> Please contact your bankers for confirmation with the given details.

>>

>> PNR Number 2113242159 Transaction Id 0274389345

>>

>> Payment Option CITI

>>

>> RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE

>> 464.00 Refunded 275355 IRCTC.5272.26112010 26-nov 10:58:38 AM

>>

>> In future you are requested to use the Refund status Tracking service

>> Provided by the IRCTC. Select the link in the left panel

>> under . on the plan my travel page after you log in to

>> www.irctc.co.in giving your userid and password.

>>

>> Please note that transaction id *0271615837* was a settlement-failed

>> transaction for which no amount was debited towards IRCTC. That is we didn t

>> receive any payment authorization from your bankers to book the ticket. If

>> at all the amount was debited, kindly send us the scan-copy / screen-shot of

>> the bank statement by hiding the credit card no. to pursue the matter.

>>

>>

>>

>>

>>

>>

>>

>>

>>

>> Thanks & Regards,

>> Yudhvir Singh

>> [email protected]

>> www.irctc.co.in

>> 011-39340000

>>

>> > &&-- Original Message &&--

>> > Subject: Regarding Refund Status of Cancelled Tickets

>> > Date: Sat, 27 Nov 11:36:52 0530

>> > From: Abhishek Agrawal

>> > To: [email protected]

>> >

>> >

>> >

>> >

>> > Respected Sir/Mam,

>> >

>> > I have cancelled two tickets on different date booked from my id

>> > at IRCTC . ID is - ashu_17.

>> >

>> > The IRCTC Id s for Transactions are- 0274389345.(Ticket booked from

>> > Panipat to Brahmapur as W/L). and IRCTC Receipt no is- 5272.26112010.

>> > Second ID for Transaction is- 0271615837 (Ticket Booked from Hajrat

>> > Nijamuddin to Baroda) and IRCTC Receipt No is- 32464274513.

>> >

>> > The refund status shown for both the tickets on site is Refund but

>> > still I dont get any money transferred in my Account. So please look

>> > into this matter and let me know that how much more time will it take

>> > to get money refunded in my account.

>> >

>> > My account is with Bank of India, Malviya Nagar Delhi Branch. I have

>> > get my VISA Debit Card Verified by both HDFC and CITIBANK. SO i

>> > booked my ticekt once through HDFC Verification and once through

>> > CITIBANK VERIFICATION. SO please let me know, whether my money will

>> > be refunded by these banks or not.

>> > --

>> > Abhishek Agrawal

>> > IT & Instrumentation Engineer

>> > OCS GmbH

>> > 09541484627, 09215094301, 0180-6500108

>> > --

>> > Abhishek Agrawal

>> > IT & Instrumentation Engineer

>> > OCS GmbH

>> > 09541484627, 09215094301, 0180-6500108

>> >

>> > --

>

>

>

>

> --

> Abhishek Agrawal

> IT & Instrumentation Engineer

> OCS GmbH

> 09541484627, 09215094301, 0180-6500108

>

&-- End message from [email protected] &--

--

Abhishek Agrawal

IT & Instrumentation Engineer

OCS GmbH

09541484627, 09215094301, 0180-6500108

--

Abhishek Agrawal

IT & Instrumentation Engineer

OCS GmbH

09541484627, 09215094301, 0180-6500108


Company: Bank Of India

Country: India

Category: Miscellaneous

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