DEAR SIR/ MADAM,
I HAD APPLIED BARCLAY CARD, BUT I MAKE A BIG MISTAKE TO GET THIS, I HAD A VERY BAD IMPRESSION ON BARCLAYS WORKING.
AS I HAD MAKE A PAYMENT THROUGH MY CREDIT CARD NO.4339517497433216 ON 27/05/08 OF RS 500.00 AND I GET STATEMENT THAT PREVIOSLY I PAID EXTRA RS.25.00 THAT WAS DEDUCTED IN THIS STATEMENT AS I HAVE TO PAY RS.487.50 AND I DEPOSITED MY CHEQUE NO.069126 DT.14/06/08 OF RS.487.50 AND AFTER THAT I HAD ANOTHER TRANSACTION OF RS.1000.00 ON 05/06/08 FOR PETROL AND I GET A NEW STATEMENT OF THAT INCLUDES (PR.BAL) RS.487.50 (CUR. BAL) RS.1025.00 (INT.) RS.582.45 THAT MAKES A TOTAL OF RS. 2094.95.
WHEN I RING UP TO YOUR CUSTOMER CARE AT0124-675222, THEY TOLD ME THAT INT.IS CHARGED ON LATE PAYMEMENT, WHEN I ASKED HIM THAT I HAD PAID RS.487.50, HE TOLD THAT CHEQUE IS INVALID, I DIDN'T GET ANY CHEQUE RETURNED BACK TO ME, WHEN I CHECK MY BANK BALANCE ON SAME DAY THAT WAS RS.1, 00, 000.00.
IS THIS IS NOT A NEGLIGENCE OF YOUR BANKING STYLE . MONEY IS NOT THE MATTER, MATTER IS INCONVINIENCE AND NEGLIGENCE .
WHY SHOULD I PAY MORE IF HAD ALREADY PAY MY BALNCE AND THIS IS NOT FAIR I HAVE TO TAKE ANY ACTION AGAINST THIS AS CUSTOMER I HAVE A RIGHT TO DO IT.
KINDLY LOOK INTO MATTER OTHER WISE I HAVE TO TAKE THIS MATTER TO H.O AND OTHER SUPERIORS.
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