I am waiting for your reply, after ten days you don't reply to us.
my due date is 9th of august, before that i want to final settelement to your bank .i have forwarded same matter to reserve bank of india, complain in consumer department.
i again telling you i can pay installement 2695/- only per month
not want to pay service tax and processing fees.if you are agree on my installment 2695/- only per month not extra charge than i want to continue with your bank.
if you are not agree than i want to pay only 54000/- on 9th august
and i want final settlement.
pl. reply to us urgentely, i am waiting for your reply.
thanking you
On Fri, 25 Jul Head Service wrote :
>Dear Mr. Kumar,
>
>
>
>
>We refer to your below email dated 24th July addressed to the
>office of Head Service. At the outset, we sincerely regret the
>inconvenience caused to you.
>
>
>
>We wish to inform you that your case has been registered under case
>reference number HSE/080725/866/SS/CRD.
>
>
>
>We will respond to you in 7 working days. We request you to bear with us
>until then.
>
>
>
>Thanking you.
>
>
>
>Yours sincerely,
>
>
>
>Shantanu Datta
>
>Manager - Service Governance
>
>Retail Banking & Cards (India)
>
>Barclays Bank PLC
>
>
>
>Please note our new email id: [email protected] and the address
>(URL) of our website http://www.barclays.in
>
>
>
>
>
>
>
>%%%%%%%%%%__
>
> From: mithilesh jha [mailto: [email protected]]
>Sent: Thursday, July 24 8:25 PM
>To: Head Service
>Subject: regarding loan on gredit card
>
>
>
>Dear sir,
>i have attached one message for more details pl.see and reply us
>immediately.
>but i explain in short my credit card no. 4339486728461778
>i received loan 54000/- by phone actually i am not interested for loan
>when i got more call on telephone by mr. amol after that i agree for
>loan.
>but mr. amol told me your rate of interest is 10%for two year and your
>emi is 2695 no other charge will be taken
>but when i received statement they charged processing fees 10040
>and tax 12% .
>i complain so many times regarding processing fees and tax 12% charged
>every month.but there is no reply, i complain so many times you can
>veryfy it
>i also complain in consumer office regarding same matter.
>now if you not charge processing fees and service tax 12%every month
>than only i want to regularise with barclays bank and want to pay my emi
>mention in my statement 2695/-per month
>if it is not possible than i want final settelement with your bank
>with immediate effect.
>i only want to pay you 54000/- not extra single rupees beacuse it is
>missguide from your side
>now i not giving call or email from our sides because i feel very bad
>experience with barclay bank
>you give me immediately reply
>thanking you
>mithilesh kumar jha
>
>To,
the manager
consumercomplain department
sir,
i kindly request to you see our matter and help us.
actually the barclays bank excutive misguide the costomer on telephone and after receiving the loan amount the bank change its policy, actuly the bank give the loan on telephone within the second through customer care, the person talk first time for loan and approved the loan that person i can not get in second time.
after call many time in customer care they have only one answer i forwarded your complain and you got reply within 10 days
i have very bad experience with barclay bank.this bank misguide all the people.
pl. help us
thanking you
0 comments