Dear Sir/Madam,
My Self Paul Jose, I have been using Barclays credit card my card no is 4339510000007197 my credit was Rs 32, 000/- I had done the shopping of Rs. 28, 000/- till Feb and had done a payment of Feb amount of Rs. 2, 500/- after that I got a call from the Barclays Customer Service saying that my Card have been over due from the Limit of Rs. 32, 000/- when I cross check with the Bank they had inform me that they had add a Club Membership fees of 5000/- (membership of Barclay bank n concern is bank is giving me free tour of 3-4 days in any good locations in INDIA n a traveling bag of worth Rs 2500, this package cost is 15000 but they are offering in 5000) with out my information. And I had requested them to remove the membership and send me a fresh bill after doing the payment of Rs. 2, 500/-, which I had done in the Month of Feb. I had also send a mail on this to the bank in India as well as UK, and had received servile call saying that they will be removing the membership and will be send me a fresh statement. But it took almost 6 month to remove the membership which made my card overdue of amount of Rs. 45, 000/-, in the meanwhile I had already inform the bank that I will not do any payment till the bank do not remove the membership fee and send me a statement from the due of 27, 000/-.
I have several times asked the Bank to check the details. But they are saying, it has been done in flavor of the bank and I have to pay the excess money. First let me know, why should I pay the excess money (for which transactions I haven't done). Actual credit limit for my card is 32, 500. As I had done a worth of Rs. 28, 000/-.
Please help me to do file a cheating case and charging the excess amount. Please guide me to go through it and let me know, as I have not done any payment afterward Feb. And they have filled a case in the credit bureau, how should I file the case in consumer forum or banking ombudsmen? Please do the needful things.
Now calling for payment daily 10 phone calls & SMS in early morning every day... I calling daily to same department of Barclay bank, but no response even they talk very rudely. From last 5 days I doing e-mail to [email protected] & [email protected] but no response, even they suspended my card also... Sir now I don’t want any relationship with Barclays, please solve this issue...
Please do the needful
you can contact me on 09833440578 or 9320307555
Regards,
Paul Jose
Cell no: 9833440578
Mumbai
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