Barclaysbank
Personal loan canceled but ecs going still now

Complaint Query:

I am upset regarding this issues:

What is going on, the loan is already canceled but ECS process also going now, debited Rs.3854/- in my account which is date 05-06-08. I am feel bad regarding this, and i am facing lot of problems. Who is the responsible for this issues the bank make mistakes continuosly. Why? this is my difficult situation, Plz refund (deposit) the amount in my account which is debited and also stop the ecs process as soon as possible, if an cheque bounces in my account the concern team only responsible. I am getting reply regularly regarding this but no one take proper action atleast hereafter Plz take steps about this issue and help us to solve my problem immediately

Thanking you

With regards

R.Kanniappan

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On 6/6/08, Customer Service: GRCB India wrote:

Reference No. UR140-04/060608/SG

Dear Mr. Kanniappan,

Thank you for writing to Barclays India.

We refer to your email dated June 03 regarding cancellation of loan.

At the outset we apologize for the inconvenience caused to you.

We wish to in inform you that your loan has been closed on June 02 and you will be in receipt

of your documents within a week.

We will revert to you shortly and request you to kindly bear with us until then

In case you need further clarification or assistance, please contact us as per details given below.

Assuring you of our best services at all times.

Best wishes,

Customer Services

For Barclays Bank PLC, India.