DEAR SIR
NAME NEELAM KATHURIA
BARCLAYS BANK CREDIT CARD NO. 4339 4805 9982 4560
I STARTED USING THE CARD FEW MONTHS BACK & FROM THE VERY FIRST MONTH I WAS NOT FINDING ANY BRANCHES EXCEPT NEHRU PLACE TO PAY IN CASH WHICH I FIND THE WORST EXPERIENCE WITH THE SERVICES
MY LAST PAYMENT WAS OF RS. 10500 ON 28 MAY CHEQUE GOT CLEARED IN 2-3 DAYS
THE PAYMENT I DID WAS THE TOTAL OUTSTANDING DUE ON MY CREDIT CARD AS IT WAS IN THE STATEMENT &TOLD BY THE BANK
AFTER THAT IN THE NEXT BILLING CYCLE I CAME UP WITH SOME DUE AMOUNT OF RS 2750 WHICH I DONT KNOW WHERE IT CAME FROM THEN I STARTED RINGING THE CUSTOMER CARE BUT THERE IS NO RESPONSE FROM THEIR SIDE NOW THE AMOUNT REACHE TO RS 5000
Even after expalining the bank several times the bank is not ready to agree & now the bank has started annying and frustrating me by calling 2-3 times every day saying that if I do not make an immediate payment, my name will be referred to Credit Bureau. I wanted help of the consumer forum to take this issue with the Bank
Considering the above situation, you can observe that I am not in fault, I have made the payment in due time still I am being suffered. Hence I would like to request you to take up this issue with The Bank to cancel the entire late payment fee on my account also not doing such nasty treatment with any other customers.
Regards,
NEELAM KATHURIA
9811589145
NEW DELHI
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