Barclays bank Credit card
Credit Card Late Payment fee

Dear Sir,

This is regarding late payment fee & interest charges that Barclays Bank keep on applying on my credit card.

In Jan 09 month bill, there was an amount of Rs. 250 due. I didn't pay this amount intentionally because of non delivery of travel bag by Barclays confirmed in priority circle offer (That I accepted in month of July 08). Since that bag was not delivered after 8-9 months, i decided not to pay barclaycard bills. This was the reason why this Rs. 250 was not paid on time. This was very well communicated to Barclaycard customer care that time that if bag is not deliverd, the payment will not be made.and also i clearly told them that once bag is delivered i will make the payment of Rs. 250 only and not any late payment/interest charges applied. This was becasue whenever i tried ti enquire about travel bag, i was not getting proper response from barclays customer care as well as priority circle.

I spent lot of money in making calls to them. in spite of that, the bag was no delivred untill Jan 09. Hence I decided not to make any payment to Barclaycard bill.

This was the reason why Rs.250 was not paid on time.

I made this Rs. 250 payment in Feb 08 only after receiving by Bag in feb 09 (that too after making uncountable calls to customer care). So whatever the current outstanding is, its all the ineterest charges that needs to reversed as it was fault from Braclaycard not delivering my bag on time.

So, I requested them to reverse all the interest charges till date. also clearly told them that I can not pay these charges because the reason for this problem is the Barclaycard only.

This is not the Customer Service I would have expected from Barclay card. they had taken payment for priority cirlce in month of July08 and delivered the bag in month of Feb 09 (that too after stppoping thier bill payment and making so many calls).

I requested them if i have to pay the late payment fee then i woild also demand for he penality/interest of my amount that i paid themin July 08 and they delivered the bag in Feb 09.

Barclays Bank is just cheating the common people offering lucrative offer and once they have got the money, they just forget about service & Customer.

Please do the needful as they keep on applying late payment fee & interest charges every month.

Hoping to hear you soon.

Thanks

Sincerely,

Upendra Singh

9820519323