DT. 10.06.2008
To
The Manager,
Credit card Division, (Grievance Cell)
BARCLAYS CARD .
DELHI.
REF: AGAINST CREDIT CARD NO.4339-4863-2904-0625
SUB :- COMPLAINT REGARDING YOUR SERVICES
Sir,
This is in reference to the BARCALYS credit card no 4339-4863-2904-0625 issued to me. I deposited a cheque of rs 8000/- ch.no.848901 dt 20.05.2008 drawn on HSBC bank on 21.052008. when I check my outstanding in phone banking, I found that this cheque late received by bank and bank charges me late payment charges.
I drop in karol bagh on 17.05.008.by unknown reason u recd this cheque on 22.05.2008. its not my fault. When I talk to executive. Please credit late fee amount in my card. I request you in future I always payment on before due date.
I have another credit card from other bank. I always make payment on before due dates. I am enclosing my other card bill. I am not satisfied form your services. Kindly do the needful at your end ASAP and acknowledge the receipt of the same.
Thanks and regards,
Your truly,
SANDEEP AGARWAL
22387078, 9810078343
Copy to :
[email protected]
REG OFF.1CHURCHILL PLACE, LONDONE 14SHP.
BRANCH OFF: BARCLAYS BANK PLC, 801/808 CEEJAY HOUSE, SHIVSGAGR ESTATE,
DR.A.BESANT ROAD, WORLI, MUMBAI-400018.
HEAD OF CUSTOMERS SERVICES AT BARCAYCARD, P.O.BOX 11567, NARIMAN POINT, MUMBAI-400021.
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