From last 8 months I am holding a card of Barclays Bank with card No.4339484679042457 In month of January I have made my last purchase, against which total outstanding balance of Rs.1761/- was there against which I have made the complete payment through cheque which was being cleared (enclosed the statement. After that when I received the next statement there were certain charges added, when I called up at the customer care they said these are just the finance charges I am taking a request the reverse them, you don’t pay them after that again, in the next statement few charges were added along with late payment fee of the previous charges. I again called up at the customer care but no response was there. Now after my continuous requests. i finally send at request to grevience call of barclays card.
I got a mail from that some will attend to my complaint in seven days but notting has happenend,
Please help me guide me that How can get rid of this problem, what is the prosedure to go leagle against this Bank
Thanks & Regards
Surmeet Kaur
9899888413
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