Sir / Madam
This is to inform you that I have been cheated by barclays credit card people.
The details are mentioned below in my first ever comlaint made to these people. I am not answered by any person in connection to my complaint.
But these people are busy harassing and messaging me to make the payment and threatening me to list my name in CIBIL asto I wont be able to take new credit card and loans in future.
So far I have made 4 complaints with the customer care dept, 4 complaints with the barclays priority circle dept and 4 to 5 complaints with the recovery department for the same and I have made 8 complaints on the following email id's of barclay credit card dept:
1. "service",
2. "service1",
3. "service2"
I always asked for an intermediary person between barclays customer care dept, barclays priority circle dept and recovery dept to speak to me and stop harassing me diverting me to every dept.
The idea of complaining to you came from a news channel who give solutions of various credit card functionings where another person had called them for the similar complaint and he was advised to complain in RBI
Please help me out of this.
Regards
shailendra bhat
{M} 9820966211
Sir / Madam
This is to inform you that I had received a call from your customer care saying I have been selected for a package of 3 gifts which I remember was a package of a leather bag, a stay in different hotels and locations and third package which I dont recollect. After all this information I was told one of the manager would give me a call and fix an appointment and let me know the procedure of this entire package all about.
In a few days I received messages in a span of 4 - 5 days about a priority circle which I deleted twice and at the third message I replied to th message saying yes considering that this would be a way of the appointment or would become an invitation in attempt to announce the package to all under one roof. Then again I deleted the message after replying. On 20 oct I received an sms from barclays that my statement has been generated on 11/10/08 and will reach me in the next few days. Total Due Rs 6714.26/-
I contacted your customer care department and informed that I have not swiped my card for any purchases in the month of september or August what is the bill all about? He said it the card was swiped for Rs 6000/- and 714/- as some charges. Shocking!!!
I registered my complaint with the same person mentioning him the above related matter. He took my complaint and gave me the complaint ref. no as CAF2090028X and said I will get a reply back in 7 working days.
Do I trust your customer care???
Please let me know what all is this???
Regards
Shailendra Bhat
{M}9820966211
Credit Card no: 4339480000079440
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