Hi, this is K K Rai, my cell no is 09860029072, card no is 4339485964219114, working in Pune, Maharastra, i suppose to charge extra this month due to company policy because my cheque has been reached late, despite I have droped cheque 10 days before due date, payment for Feb09/02/09, amount is 6622, i have droped my cheque in Spencer shop date 28/01/09, paud road, kothroud, pune . 38, and deposited amount in bank against this cheque, due date is 09/02/09 after pasing date i checked bank amount was same, so i called 4 times in call center after that i found executive for answering, i registered request for inquire about lost cheque, she registered and said call after 3 days for confirmation about lost cheque, i called but call center executive said server is down, after 3rd call, she said, cheque not found, and u can pay amount by internet or by direct to executive but might be u have to pay extra charges for late payment, i dont think this is my mistak but i am ready to pay but before paying amount i have to ask the for stop payment of that cheque in bank and i have to pay 100rs for stop cheque, so i am requesting you to don't charge me extra payment because this is not my mistake, i am very much proper in dealing, i think i have been using card since 2 years and i pay my amount time to time, this is second time due to company service i could have to pay, and further stupidity and trouble your call centre neither they try to solve problems nor work out despite increase torturing.
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