With utter disappointment, i hereby convey my dissatisfaction for the harassment by Barclays' people, who have been calling and smsing me day in and day out with reference to some money that according to their records, i am liable to pay.
the history of that partiular transaction goes like this:
on 25/27th Mar some transaction on a/c of irctc was made for rs. 1004/- which according to me is a fake one.
inspite of registering my complaint 5/6 times with Barclay customer care dept and mailing the letter to carry out the investigation too, the call center people and so called recovery agents have been calling me 15-20 times in a day and are sending reminder smses.
this shows a complete lack of coordination b/w the depts and unwillingness to help the customers, on their part.
also, pls note that i am honest enough to pay all my dues well on time for the services that i have used.
its is very unfortunate to realise that Barclays being such a big company works like this!!
THEIR CALLS AND SMSes ARE HAMPERING MY PROFESSIONAL AND PERSONAL LIFE AND THEREFORE I AM HEREBY REGISTERING A CASE IN CONSUMER FORUM, AGAINST THEM FOR THE SAME.
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