BARCLAYS/GOLD CREDIT CARD
LATE FEES

Late fees

Dear Barclays card,

I have your gold credit card with me.

I can not give card no in this mail.

Ok, now if i drop cheque at your drop boxes, you are getting it late.

But is it my problem that cheque you are getting late beacuse of your own limitations? or system?

when called to your customer care center, i have found below diffculties on your cust.omer care number

SOMETIMES YOUR SYSTEM ARE NOT WORKING SO EXECUTIVE TOLD ME TO CALL AGAIN.I HAD CALLED YOUR CUSTOMER CARE THRICE AND REPLY IS SAME THAT SOMEONE FROM CONCERN DEPARTMENT WILL CALL ME MY FIRST CALL WAS ON 5TH SEP AS MY DUE DATE IS ON 22ND SEP AND I THOUGHT I HAD GIVEN ENOUGH TIME TO RESOLVE BUT TILL DATE NO CALL KNOW TODAY IS 20TH AND ON 22ND I AM SURE YOU WILL CHARGE ME AGAIN FOR THIS

I am really annoyed by such poor support from you. when you want to emerge here In india.

Firstly I was thinking that you are the one who is very good in service but when needed and called I felt some different reality.

I need some urgent response on this as my billing date is very nearby 22nd.

what should I do?

Regards,

Ritesh Wadhawan