Dear Team
Ref.: Loan Account no. is 000000147931 & Customer relationship no. 20307
17 months before, I had taken personal loan of Rs.154, 000.00 & my ecs is 4, 444.00 from Barclays bank. Now I want to repay my loan.
for that I had requsted on 29th Jan'09 to bank for precluser of my loan via mail. I requested bankers to calculate their repayment charges on bal o/s as on 15th Feb'09 which was 107, 990.00. but the same they caluclated on bal as on 15th Jan'09. (110, 858 5% repmt chgs serv tax int of Feb'09 = 118, 656.00). they send me their calculation letter on 8th Feb. I send them Cheque on 9th via Maruti Courier and courier delivered to thier Delhi office on 10th Feb'09.
today it is 23rd Feb, more than 13 days passed and cheque is not yet realised I called serverl times to customer card and their Delhi office. but no any response. my current months ECS has been deducted on 15th Feb'09.
I don't think why they are doing so delay. cheque is at par and takes hardly three days to clear but I don't understand what they are doing. I am not getting what they are doing
Please help me
Thank you
Manish R Tripathi
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