I Mr. Vishal G. Ashara purchased shoes (code no.8016474) of bata at rs.599 from bata factory outlet showroom at dahisar (east), mumbai.phone no.022-28283806, the cash memo no.259, dated 25/5/08.only after 15 days it soul from down erode.
on 25/6/08 i gave my shoes for repairs at the outlet and they ensured to repair it in a very good and proper manner give it back on 1/7/08.But they did not do so.on 1/7/08 as they promised i went to the outlet for the shoes but the shoes were not yet ready. This is wat happened 2 to 3 times. And when i finally got my shoes back they were badly repaired. I just cant wear it anywhere because they looked too bad.
And when i asked them to replace it they refused and have asked me complain through e-mail. The point is they gave me wrong e-mail address and on top of that they are not ready to talk properly.
So please sir i am complaining against bata india ltd (the shoe company) and there executive who is in bata factory outlet at dahisar (east), mumbai, phone no. 022-28283806 also.
From last 3 months the shoes are lying at the outlet. They are neither ready to replace nor refund the amount. It is my humble request to you to take some reasonable action as soon as possible to ensure either replacement or refund. Waiting for your action and reply sir.
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