Dear Sir./Madam,
I had boarded the bus (422 Ac bus) from Bhandup Sonapur (Dr Hedgewar Chowk) bus stop at 9:10 am on 24th May (i.e today). I wanted a ticket till marol depot for which the cost is 45Rs. I had 500 Rs cash with me which I gave to the ticket conductor. He point blankly refused to give me the ticket. I had absolutely no change with me. I requested him to give me the ticket at the end of the journey when he has the change. But, he refused to do so and then removed a bundle of atleast 20 hundred rupees notes and 50 rupees notes from his pocket. This clearly indicates that he did have the change to give me. But when I argued with him about this, he told me BEST does not have the policy to take 500 Rs note. He then forced me to get down at a stop which has sparse bus services. Ultimately I got late for my work and missed an important meeting. I request you to take action against the bus conductor and also let me know if there is any such rule by BEST that they will not accept 500 Rs friom the passengers though tehy have ample amount of change.
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