Dear sir/madam,
At the time of taking connection from Bharat Gas agency, I got single cylinder. My consumer no. is 1529. I have been trying hard to get second cylinder by approaching the Viraat Enterprises dealer, Delhi but in vain. Its been almost 3years now pursuing them. Each time, they say that issuance of 2nd cylinder is stopped till further notice.
May I know whether such a rule exist in reality or not?
Also, if such a rule exist, then they should send the refill cylinder on the same day the booking is made. But this is not happening and it takes 7-9 days for them to send the refill cylinder. This too after repetitive reminders.
Kindly look into this matter. Its really difficult for working women if cooking gas is not available for 1 week at a stretch.
Regards,
Savita Bargujar
Lecturer
Delhi University
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