Airtel customer service does not register complain, there is no email adress to book compalain, no n of their office give adress to register a cmplain, ther customer service on 9810198101 is so bad that you keep trying for hours you will always receive the voice that it is busy try some time later or their executive will disconnect after waing you to listen their music or tring sound.
copy of compaint of their higly illegal activity is pasted below, which on the advice of some body has been registered to their so called gurgaon / okhala office address given by some person and I am in search of correct address & email to lodge my compain.
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From: A.C. Verma,
B-203, Indian Oil Apartment,
Plot C-58/23, sector-62,
Noida06 Dated : 17.09.2008
The Bharti Airtel Ltd
D-184, Okhala Industrial area-I,
New Delhi-11020
Sub:1) Illegal disconnection of my prepaid Cell no. 9958663125
2) Fraudulent issue of duplicate sim card against above number
Ref: Reference no. 091700064600 of talk on customer care no 9810198101 with
Sri Alok
Dear Sir
I used my above prepaid mobile till evening of 14.09.2008 and it was having a balance of Rs 200/ approx. On 16.09.2008 I found it disconnected from service.
When I came from office at 7.00 PM I kept on calling your customer care which I could contact only at 12.15 PM midnight of 16/17.09.2008. vide talk reference number given above.
I learnt from your executive that a duplicate sim card has been issued against above number, he was not able to extend any help beyond that information nor was ready to give me any number or address to enable me to lodge a proper compain. He did not lodge a compain and simply gave me a reference no of call. Tele recorded voice on your customer care no 9810198101 everytime says that our call is being recorded, if it is true please check back how many times I made a call during above period? And your customer care executive never bothered to call back and check the grivances.
Kindly be informed that original sim card is available with me. I have not applied for any duplicate sim card. Please restore my connection on my original sim card. Please also enquire how duplicate sim card has been issued against my above Cell no without proper verification as it may be misused by some miscreants
My alternate mobile no. is 9818195178 and my e –mail is [email protected]. Please acknowledge receipt of this letter and advise me on the action taken at your end.
Thanking you
A.C.Verma "
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