Bharat Sanchar Nigam Limited Ernakulam Telecommunications
Bill Not Delivered

Sir,

Complaint 1:

Bill for my Landline Number : 2389089 with Consumer Number: 5058715 is not being delivered for many months now. I am constantly facing the problem of BSNL disconnecting my telephone and then I come to know that I have not paid the bill. Kindly rectify this problem at the earliest.

Complaint 2:

I am not able to login to my online registration with http://www.ernakulamtelecom.gov.in/ for viewing and paying my telephone bills online. And the website provides no option for retreving my password. It will not allow to re-register the number for already registered users. So either send me a password for my following user ids. Or cancel my registration for the following phone numbers.

User Id1: bileymenon

User Id2: ideadesign

Telephone Numbers registered under above user ids.

Tel No: 2389089 (Consumer Number 5058715)

Name: Biley Elattuvalappil

Tel No: 2305089 (Consumer Number 5135250)

Name: Bailey E (As per your record - actual name - Biley E)

Tel No: 2307689 (Consumer Number 6234369)

Name: Chitra Biley (Wife)

Kindly cancel the online registrations for the above phone numbers or provide password for the above mantioned Used Ids.

Sincerely,

Biley Elattuvalappil,

Architect

Idea Design, 29/53A, Janatha Road, Vyttila, Cochin - 682019

Ph: 2389089, Mobile: 9447026526