Big Bazzar / Steel Cot
Faulty Bed

Hi,

I had purchased a Steel cot from Pondy bazzar, Chennai Big Bazzar on 26th of January. I have been facing several problems:

The bed was delivered with a one month delay even after several follow-ups

The bed panels had alignment problems, and this was noticed by the fitter. He did a shoddy job and fixed only 4 out of 8 screws. When later I realized that I complained to the store manager as well as to the area manager. They promised to resolve the problem, however even after two months of complaint and more than fifty follow-ups the problem has not been resolved.

The store manager is not picking the phone anymore and the area manager says he is helpless.