BMTC Bus
Abusive conducto

Hi,

My name is Pallavi. I have traveled in the BMTC Vajra service since last week between Ragi Gudda and J.P. Morgan chase on Outer Ring Road. Today however, since I was late to work I took a normal BTS bus that said Tin Factory. While buying the ticket I asked for J.P. Morgan Chase, the conductor, a lady, gave me the ticket and said it's called Kadubeesanahalli not J.P. Morgan Chase. I understood that as the name of the stop being Kadubeesanahalli. I accepted the ticket and sat down.

I was not aware that these stops are not the same. When we neared J.P.Morgan Chase, since the bus did not stop, I asked the driver if he would stop so I could get off, he told me there is no designated stop there and I would have to get off in the next stop. This I have no problem with but I looked at the conductor and asked her why she did not tell me this when I was boarding the bus, she told me I did tell you it was Kadubeesanahalli. But I said I did not know these stops were not the same since it was my first time on a BTS. She said she couldn't care if I was that stupid. I had to get off earlier to get to my work place. She then proceeded to make fun of the fact that I was listening to my mobile so I was probably deaf and that I was blind as well. She then went on to call me a "Prostitute" in Kannada and when I was getting off the bus threatened to teach me a lesson. Nobody including the driver intervened when this was happening and after I did get off the bus at Marath halli bridge, she still proceeded to call me some obscene words in Kannada while everyone just looked on.

This has been a severely traumatic experience for me and I am still shaking as I write this. I will consider legal action against the conductor if BMTC does not take action against her. The bus drove off too fast for me to note down its route number. But the vehicle number is KA 01 FA 1465. I think the route number is D 12. I got on the vehicle at around 10 40 AM at Ragi gudda and got off around 11 30 AM at Marathalli bridge today Aug, 1 2011.

I am genuinely unaware of bus stops since the Vajra buses don't really announce the stops and the conductors are courteous enough to tell you when your stop is nearing.

I am willing to identify the conductor if necessary. As I said I am considering legal action as well as talking to the press on how this is such a menace to society.

Please let me know how to proceed.

Thanks,

Pallavi