Dear Sir
The BMTC has allowed Pushpak and daily passholders to travel in Suvarna buses from 5th February, thereby cheating the Suvarna pass holders for the month.
BMTC charged Rs 800/- for Suvarna passes from public, despite knowing that Pushpak pass holders would be allowed in Suvarna buses after 4 days.
BMTC has openly cheated public this way. It could have very well stopped issuing Suvarna passes for February. It clearly shows the roughshod intentions of BMTC in cheating customers.
When the officials were tried to reach, there was none in the Kempegowda Bus terminal. One traffic controller suggested to meet officials at Shantinagar BMTC office at 10 AM, as if all the working people who travel in BMTC can leave their own work to meet officials at their office hours for no mistake of public.
BMTC should either refund the money to Suvarna passholders or revert its decision to allow Pushpak and daily passholders to use Suvarna services atleast for the month of February. Of course, it can take off from March.
If BMTC does not come with any decision on this issue early, all frustrated Suvarna passholders should approach consumer court for justice.
Kiran
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