This is in ref of my tel nos. 0120-4293297 & 0120-4293298. After very first month of installation of these two telephones, i requested for surrender of internet facility & change of tariff plan to voice plan only on these two numbers.
I was offered a voice only monthly plan of Rs. 180 rental which i approved of, and your 121 customer care executive assured me the applicability from next billing onwards.
But to utter regret, the same has not been done despite of my repeated reminders, written requests & follow up with collection executives.
As a result, i ceased usage of both the numbers whereas a few payments were also made Despite of non compliance of ur repeated assurance.
I am fed up now of receiving ur nonsense calls of harassements everyday and want to surrender both the numbers.
I can forward reference nos.of my requests and photocopies ofwritten requests along with dates of despatch for ur convenience. Kindly look into the matter at the earliest & redress my greivance. Looking forward to an action suitable of ur reputation & committment.
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