Broadband internet
Modem is not working properly

Dear Sir/ Madam,

Please look into this matter. My modem is not working since last one month, as per the engineer visited the modem needs to be changed. It's been almost one month before the strike and till date no one has arrived to change the modem and i am still waiting. Engineer is also saying that this modem belongs to me but i didn't purchase it, it's MTNL who had given this modem to me. So please do something to get the faulty DSL modem changed.

I pay my bills regularly without fail never a defaulter.

My phone number is 29813004

Thank you in anticipation.