To
The Chief General Manager
BSNL/ Kolkata.
Dear Sir,
Sub: BSNL Broad Band speed for Tel. No. 2402-6000
According to BSNL Broad Band Speed Tester my average reading comes to from 65 to 230 kbps. Thus the speed is too low to work properly in spite high speed assurances given by BSNL authority.
You are well aware that though being a disabled (60%) hemaparasis patient, right side fully paralyzed, cannot move freely but as a Human right Activist associated with different NGOs in connection with social works with out any remuneration by using unusual left hand operation of computer / internet. It has become very difficult to work for the entire day with such a low speed broad band for a person like me.
Now it has come to my knowledge that some Broad Band customers of nearby locality are getting speed from 1400 to 1650kbps. But in my case still speed varies from 65 to 230kbps.
Under the circumstance I earnestly request you to kindly ensure providing speed beyond 1400mbps as immediately as possible treating this as a special case of consideration. Plea for any technical constraints do not arise at all as technical reasons can be sorted out by modern technique only. Retaining usage status co (Plan- HOME UL 750 reduced to 500) I had no fascination to held line and as such may be converted to uninterrupted new line.
Thanking you, yours faithfully,
Chinmay Kar 10.06.2009
Fax / Phone No.2402-6000 (ID No. 0703199809402)
A/III, Mala Apptt. 57 Banerjeepara Road, Kolkata-700041
E-mail IDs 1) [email protected] 2) [email protected]
Copy to: DGM/BB, DE/ BB-1 & DE/BB-11 for information & necessary action.
As I am a disabled person cannot move, this letters issued to persons where mail IDs are available.
REJOINDER-1
STATUS
Plan- HOME UL 750 [Reduced to 500]
BSNL BROADBAND SPEED TESTER
Kindly refer to my letter dated 10.06.2009. "BBST"s reading recorded for my computer between 8.30 and 9.30AM of each morning between 18.06.2003 to 16.07.2003 is placed below for your ready reference, record and necessary action as per existing badobast existing between the parties. Authenticity of the one month statement may kindly be verified / reconciled with your own official computerized records. Broad Band speed comes down to even 60kbps during pick hours and varies up to 200-210kbps.
18.06.09 0913 / 0924 / [62.6kbps]
19.06.09 0924 / 0966 / [102.5kbps]
20.06.09 0966 / 1003 / [89.6kbps]
21.06.09 1003 / 1068 / [79.5kbps]
22.06.09 1068 / 1183 / [202.8]
23.06, 09 1183 / 1251 / [875.20kbps]
24.06.09 1251 / 1322 / [232.0kbps]
25.06.09 1322 / 1451 / [214.13kbps]
26.06.09 1451 / 1596 / [116.0kbps ]
27.06.09 1596 / 1600 / [219.3kbps]
28.06.09 1600 / 1700 / [209.03kbps]
29.06.09 1700 / 1766 / [1500kbps DSL T1 /2 PM 239.5kbps]
30.06.09 1766 / 1803 / [61.40kbps]
**********************************************************************
JULY'09 [ I.P. 59.93.222.198 ]
01.07.09 0002 / 0045 / [221.2kbps]
02.07.09 0045 / 0079 / [198.1kbps] [I.P. 59.93.197.15]
03.07.09 0079 / 0129 / [237.2kbps] [I.P. 59.03.201.187]
04.07.09 0129 / 0141 / [1500kbps] [I.P. 59.93.211.243]
05.07.09 0141 / 0178 / [222.6] [I.P. 59.53.192.58]
06.07.09 0178 / 0198 / [236.4kbps] [I.P. 59.93.212.18]
07.07.09 0198 / 0217 /[163.6kbps] [I.P 59.93.162.41]
08.07.09 0217 / 0242 / [195.3kbps] [I.P. 59.93.162.12]
09.07.09 0242 / 0599 /[132.5kbps] [I.P. 59.93.255.6]
10.07.09 0599 / 0676 / [137.1kbps] [I.P. 59.93.206.209]
11.07.09 0676 / 0818 / [162.7kbps] [I.P. 59.93.192.99]
12.07.09 0818 / 0883 / [226.8kbps] [I.P. 59.93.202.235]
13.07.09 0883 / 0950 / [205.8kbps] [I.P. 59.93.247.37]
14.07.09 0950 / 1007 / [138.7kbps] [ I.P. 59.93.244.39]
15.07.09 1007 / 1069 / [223.4kbps] [ I.P. 59.93.222.117]
16.07.09 1069 / 1095 / [162.3kbps ] [I.P.59.93.209.14]
17.07.09 1095 /[123.6kbps] [I.P. 59.93.200, 75]
Chinmay Kar 17.07.2009
Fax / Phone No.2402-6000 (ID No. 0703199809402)
A/III, Mala Apptt. 57 Banerjeepara Road, Kolkata-700041
E-mail IDs 1) [email protected] 2) [email protected]
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