There is a regular low voltage supply specially in the morning and evening hours in few blocks of Prem Nagar (Near Tyagaraj Sports Copmlex), Lodhi Road, New Delhi. There have many times I have lodged the complaint with the customer care centre No. 39999777 vide my complaint number 1654 dated 18.01.2011; 153 dated 20.01.2011; 2298 dated 20.01.2011; 216 dated 21.01.2011 and 1595 dated 23.01.2011.The cumtomer care centre is passing our complaint to the concerned BSES service centre i.e Lodhi Road but the technician who are coming to rectify the problem are first of all not equipped with the necessary gadgets by which they can check the low voltage and not even been able to rectify the problem till date. The field technician not even comes to the premises of the complainant to verify whether the complaint has been resolved or not. Till date every day we are calling the customer care centre and our problem regarding the low voltage supply in few blocks of our area still persist and have not been resolved.
Hope that on submitting these problem to your site our problem will be resolved.
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