Just last month I requested for a conversion for750 from 500 . To my surprise the bill amount is Rs 1900. ie Rs 900 more than last month. No proper advice/ Selection of plan is given to reduce expenditure.
Further I requested to pass on discount for public sector employee as Iam retired employee (Attested copies were submitted to Customer care office.) Obviously no care is taken. When enquired they are asking me to approach Head office, Commercial officer.
I request concerned authorities shall give proper advice to customers as Offices are spread all over. Only service is required.
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