Dear Sir,
I am Jahnavi Pramod Savanoor, from Bangalore, staying at BSK - III Stage, My landline number is 26797739.
From past 20 days my BSNL Broad Band is not working, I have given complaint several times, I also gave Complaint to BSNL South, DVG Road and met a staff by name Mr Hrishikesh, but nothing worked out. I got frustrated calling everyday & gave an application for the disconnection of both landline & broadband, one of the Engineer called Mr Chandrashekhar of Channammankere Branch, BSNL came home & assured me that the problem will be solved in a day or two, also told me to withdraw the application for disconnection, I did as he said, Its been 1 week, no news!!! I hape i havn't done a foolish thing of withdrawing. I could have got the broadband disconnected by this time. I am really disappointed with BSNL and the Staff as well.
They keep saying, the password should be reset... who should do this???..please tell me how long it takes to reset the password??..20 Days??? I have been to the BSNL offices several times inspite of my busy schedules... the kind of response that I received was hopeless... Just diverting from person to the another. I wasted my time like anything. Please tell me if it is not going to happen... So that I can find any alternative for this because I badly need internet connection, otherwise help me to solve this problem...
Thank you.
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