I purchased BSNL broad band services last month. One month it worked then problem started. Error no 815 occures frequently i.e. remote server is not responding contat your service provider. I put up complained through call center. Complaint no is 260430.They gave some telephone nos like 26334480, 211165000, 25459004, to contact for technical solutions. These nos not responding.not lifting the phone, not anwering properly. not guiding customers, not providing any solutions only passing the buks. Last 7 days no body cares to resolve the problem.
I am repenting. Since I am a senior citizen I cannot often go to there offices frequently and solve the problem.
I want to surrender the equipment as it is not functioning. Is it the way BSNL is caring for customers. Only advertisements will not work. Employees of the BSNL have to change their attitude and help the customers.
The day is not far away when BSNL will loose his business due to poor management and lack of providing good and efficient services.
A frustated sinior citizen.
0 comments