Dear sir,
I was having BSNL Broadband connection with my Phone 03325681735. I was paying regular monthly charges as indicated in my monthly bill, All on a sudden I was asked to pay full one year's charge for usage of Brodband, without giving me any opportunity to see the trend of amount in the monthly bill from March/07 to April/08, which deprived me of any opportunity to decide on the matter. The bill amount being very high, it was not possible to pay the same for me. I had approached My local Telephone office at Barrack pore and Panihati and submitted application with request to settle the matter. But to no effect as yet. Since then my Broad Band connection has been stopped. Due to non payment of the said bill, i am unable to surrender my Telephone. I went to telephone office at Barrackpore and Panihati several times seeking a favourable settlement. Even i represented the matter with General Manager's office, Calcutta Telephones, BBD Bag, but to no effect as yet. local BSNL authrity is continuing sending bill with rent for Broadband every month which i continued to pay for several months. Though i requested BSNL authorities to stop sending bill for Brodband, as the line has been cut off, they pay no heed. Finding myself helpless, i, have stopped paying the bills for last three months. I, find the way the local BSNL is acting is unjutified and feel that nonsettlement of the dispute should not continue indefinitely. I am surprised to see, why the Broad Band connection was not disconnected after the very first month for non payment during March/07, as they did not inform me the service chage in the monthly bill! that would have dawn my attention and could give me opportunity to act on the same to my desire! the above is for your kind information and necessary action please. BSNL should also stop sending monthly bill for Broad Band and telephone from immediate effect.
Expeting an immediate action, Souren Chatterjee ([email protected])
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