I am a subscriber of BSNL BROADBAND 500 COMBO,
as per the plan i am required to pay a rent of 500 per month and i am given 1.5GB free download, 175 free call and phone rent is cut off.
i got connection after august12
when they came to connect, i asked them whether we can switch off WIFI, they said a key is there behind mode, but that was false information... the key Offs the modem.
so somehow my first month usage reached 1900 MB, because someone used my connection
but when bill came i was shocked,
i got 2432,
when i enquired they said i got connection after 12 days from august1 so my rent, and my benefits are cut off proportionally,
that was a new information to me because they told nothing about such a billing in the application forum.
i told i would pay the rent but i need my free usage and other bonuses... but they deny
a lady even insulted me by saying "YOU DONT ARGUE, JUST GOTO SDO IF YOU NEED"
also when i asked to enquire about WIFI securing, noone knew it from there, they asked me to give back the wifi modem as i applied for ordinary one,
unlike them i was decent and returned modem, but the modem they gave didnt work and almost a day`s usage was wasted... i walked to that exchange, passing the hill&i got tired.after that one day i got it repaired...
THEY BILLED IN UNJUSTICE, THEY BEHAVED RUDE, THEY GAVE FALSE INFORMATION, WASTED MY TIME, MADE MY TIME WASTE...
I need justice and loyal compensation
i suffered a lot because of this, please help me... please charge the highest punishment against such a disloyal company...
this is not only my voice, this is of thousands suffering from there illmanners
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