BSNL Broad Band
Excess billing

Sir,

I have been using broad band for the last four months in the Rs.250/- home plan scheme. The first month bill was Rs.1200.Second moth it came aboutRs.2200/- third month it was Rs.4500/-.At this time I changed it to Home plan 500.Even after that my bill was Rs.5496/- As I am an ordinary house wife, I do not know what my user id or pass word for the broad band. I use it only for one or two hours a day. Please help me...

Rosamma James

Alummoottil,

Chaganacherry,

Kottayam Dist,

Kerala. India

Phone: 04812411139