BSNL Broadband
Usage

Dear sir,

My Tele No. 02764-265610, Broadband ID is SONI164 and portal ID SON54806122007.

My Plan is HOME 500 C

Please read in Hindi.

Sir,

Date 28.08.08 ki Morning me jab Net Connect kiya to mere Pc ka Time 2.00 am tha aur aap ke Server ka Time 1.59.59 am tha.

Sir jese mere Plan Home 500 C hai, uske anusar 2.00 am se 8 am tak ka using free hai, lekin jese maine aap je server ke anussar 1.59.59 am maine connect huaa tha us karan 1.59.59 am to 2.29.57 am tak ka 407.53Mb ka usage mere 1.5 GB free Account se kam ho gayaa jisse account ki free limit khatam ho gaye.

Is babat maine aapke KADI aur MEHSANA office me bhi baat ki thi, parantu unka kahana hai ke jab bhi aap connect ho to 2.00 am ke baad ho kyoki system me 30 minute ke hisab se Time Slotting hota hai jis karan se aap ke connect Time 1.59.59 amtime se 2.59.57 am tak ka time jo 30 Minute Using me aa gaya uske baad Slotting me aap F0ree wale Period me aa gaye.

Parantu Sir, 30-30 Minute ke Slotting ke karan keval ek Second ke Difference se mere 2.00 am ke baad ka 407.53 MB ka Usage bhi Using Period me aa gaya. Aur meri 1.5 GB ki Limit Over ho gayee. Aap ke System ki khami ka khamiyajama Costumer ko bhugatana pada raha hai,

So sir plz solve my problem and make sure system time slotting period, and give me return me approx 400 MB use.

Please reply ..

Thanking you,

For MK Soni

Hemant Soni

Cont. No : 094263 66800