Sir,
I have an BSNL Broadband internet connection, no is 033-24930052. My plan is Home 500-Combo, where offers are night unlimited b/w (2 a.m-8 a.m), 1.5GB free b/w (8 a.m-2-a.m).no rental charge, no of free calls 175.total bill should come atleast Rs-562/- per month. But for last two months they r sending wrong amounts in my bill. They are charging 180 phone rental and giving only 50 free calls.but according to my plan there should be no phone rental and my free calls should be 175.In the previous month my bill was Rs. 1555 and in this month my bill is Rs. 804I have already launched a complain to BSNL but i am facing the same problem again in this month.
In this situation i am requesting u to i would request you to take necessary steps as soon as possible.
Thanking you.
Your's sincerely
SANTANU MAITI
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