I have been using BSNL broadband from past 3 years and recently, from past 6 months, I am experience a 'weekend connection out' problem with the broadband.
Atleast 2 times in a month (2 weekends), the broadband connection does not work and when we call up the BSNL authorities they say the server is down or some other problem. This is very irritating and no idea why the server should be down so frequently! We regularly and promptly pay the 500 rs bill for this and is this the kind of service given?
Request a strict action against the authorities and fix the problem soon as that the customer breathes easy.
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