There are still people who lend patronage to BSNL as the public sector telecommunication giant in preference to those private outfits. Yet it is a shame BSNL cant care less for customer satisfaction. The BSNL broad band is a connection which either doesnt connect, if connects, keeps bucked, goes on and off on its own accord. To work on the net with BSNL broadband is has become so tiresome pouring cold water on all enthusiasm.
I have checked and rechecked my computer, the bb connection has been checked again and again by the concerned exchange and even the admn office is so very helpful. So at which level the lacuna lie? In short BSNL even being a public Company is selling its wares short. It is a pity such a pioneering and leading institution is slowly withering.
BSNL who cant even maintain reasonable speed in its bb services already provided and commited, is claiming that they have covered so many villages is all tall claim and sheer propaganda gimmick. May be it is at the expense of other subscribers who already reel under slow speed and disconnections.
Really frustrating.
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